Refund Policy

For the complete College withdrawal and refund policy, please refer to this link on the General Counsel's webpage.

Refunds and Direct Deposit (ACH)

Students are strongly encouraged to sign up for electronic (ACH) refunds through myHill. Electronic refunds are faster, more secure, and are typically received within 2 to 3 business days once processed. 

If a student does not enroll to receive electronic refunds, a paper check will be issued. Paper refund checks are made payable to the student and mailed to the student's home address. Paper check processing and mailing typically take 10 to 14 days. No refund will be issued from a personal or electronic check payment until 15 days after the payment has been deposited by the College.

If a Parent PLUS loan results in a credit balance, the refund will be made to the parent borrower and mailed to the parent's home address unless the parent authorizes the College in writing to release the refund to the student.

Loan and Grant Refunds

Federal student/parent loans and government grants are applied directly to the student's tuition account.

If federal financial aid exceeds billed charges, the resulting credit balance will be automatically refunded (via ACH if enrolled; otherwise by paper check).

For all other credit balances, funds will remain on the account and be applied to future semester charges unless the student or parent submits a refund request through myHill. 

For fiscal reasons, the College must anticipate that enrolled students will complete the semester to which they were admitted and the number of courses for which they have enrolled. Should it be necessary for a student to withdraw from the College prior to the end of a semester, the student is to notify the Office of Academic Services, immediately and in person, of the official withdrawal and last date of class attendance. At this time, the date of withdrawal for tuition charge adjustment purposes is determined. This date will be used by the Director of Student Accounts to determine the amount of the adjustment to the charges.

A student who leaves the College without officially notifying the Office of Academic Services and Advising either in person or in writing will receive any refund based on the last date of attendance as determined by that office, and calculated by the Director for Student Accounts according to federal Title IV regulations. A student who is dismissed from the College forfeits all rights to a refund within federal Title IV regulations.

Financial aid recipients who anticipate withdrawing are advised to consult with Student Financial Assistance regarding refund eligibility and the effect of the withdrawal on determination of Satisfactory Academic Progress as it applies to the future eligibility for aid. Under federal regulations, if a student is due a refund and that student received any funds from or through federal sources, the first dollars of the refund will be returned to the federal aid program(s) involved, and then to any other programs as stipulated in federal regulations. A refund due directly to the student (after refunding other aid) will be applied first to the student’s unpaid charges.

Room and Board Refunds

The date of a student’s withdrawal from residency shall be determined by the Director of Residence Life and will be used to determine the adjustment to room and board, and meal plan charges.

Full-time students who reduce their course load to fewer than 4 courses per semester forfeit eligibility for room and board privileges.

Please note that fees are non-refundable.

To Request a Refund

Requests are made online through myHill. Scroll down to "Financial Aid and Bill" then choose "Manage My Credit Balance" and select the option to request a refund.

Once all funds from financial aid sources have been received, your refund will be processed. If you have set up a Refund Profile, your refund will be deposited into your bank account. If you do not set up a refund profile, a check will be mailed to your home address.  Please note that requests can take two weeks for processing once all funds have been received. 

Tuition Refund Insurance

As a supplement to our refund policy, Stonehill has partnered with Grad Guard to offer an optional tuition protection plan for those who withdraw for covered medical reasons. The deadline to enroll in this plan is the the day before classes start for the semester. Further details regarding this plan are available by clicking here.