Additional Student Resources

Stonehill 101 Handbook


The Stonehill 101 Handbook is broken into two main parts – “Before You Arrive” and “Once You Are Here.” The “Before You Arrive” section will aid you in knowing what actions need to be completed in preparation for your first year. You can find information about financial aid, descriptions of residence halls, picking a meal plan, and so much more!

In the “Once You Are Here” section you can find information about academic expectations and support on campus, as well as information about how to get involved and making the most through Student Life.

At the end of the guide, you will find a “Resources” section that includes brief descriptions of the various offices across campus, with contact information. You will also find the Higher Ed Lingo Glossary, which is also available on this site.

I’m First!

I’m First! is an online community dedicated to supporting first-generation students as well as those who soon will be. You can create a free account to access support materials, hear stories from other first-generation students, and read the blog full of helpful tips and information.

Visit I’m First! to start connecting!

Engaging Your Faculty Members

For many first-year students, engaging with the faculty can seem difficult and intimidating. Lucky for you, the Stonehill faculty are not only approachable, but eager to meet you! Here are some tips on breaking the ice and building faculty relationships throughout the year:

  • Say “Hi!” Your classes at Stonehill will have an average of 19 students. That means you will have lots of opportunities to get to know your faculty just by going to class. That being said, the faculty teach many courses so take the time to introduce yourself.
  • Ask questions. The faculty love when students actually engage with them during class. Read the assigned text before class and be prepared with a few questions ahead of time. The faculty member will be impressed by your effort in their class.
  • If you are comfortable, communicate challenges you are facing outside of the classroom with your professor. They are human too. If they are able, they can work with you to alleviate some of the stress you are facing.
  • When emailing a faculty member, keep records. As we mentioned before, the faculty have a lot of students and they might not remember every conversation they have with you and your classmates. For example: If a faculty member grants you an extension, but then reduces your grade for turning in the assignment late, you can follow up with them and provide the original email to clear up the situation.

For more guidance on engaging faculty, check out these great resources:

First-Gen Faculty and Staff

Did you know there are Stonehill faculty and staff members who identify as first-generation too? Whether you need a little guidance or just want to talk to someone about your experience, the faculty and staff members on this list will be eager to meet you. 

Faculty and staff who are interested in being listed should visit the "Faculty & Staff Resources" tab. 


Name: Shannon Balliro
Title: Assistant Director
Department: Academic Services & Advising
Office Location: Duffy 104
Tip: My #1 tip for first-gen students is to ask questions!  I know it feels intimidating, and you potentially are worried that asking questions will make you look uninformed, but asking questions is the best way to get information and advocate for yourself.  If you are unsure of where to go or whom to ask, feel free to reach out to me at any time! 

Name: Pauline Dobrowski
Title: Vice President for Student Affairs
Department: Student Affairs
Office Location: Duffy 146
Tip: Never hesitate to ask for help!  If you are like me, you like to think that you can (or should) figure everything out on your own, but you do not have to.  There are many folks at Stonehill who are eager to assist you during your time at Stonehill.  So, never hesitate to utilize all the resources available to you.

Name: Brian Fetky
Title: Major Gifts Officer
Department: Advancement
Office Location: Merkert-Tracy 205
Tip: Take advantage of all the opportunities and resources you have on campus.

Name: Patrick Hale
Title: Assistant Director
Intercultural Affairs
Office Location:
Duffy 149
You might feel compelled to get through college and figure everything out on your own, but it never hurts to ask for help when you need it. When you find yourself struggling, reach out to people on campus who can be supportive when you need it.

Name: Heather Heerman
Title: Chief of Staff
Department: President’s Office
Office Location: Donahue 205
Tip: Ask questions. Don't be afraid to ask for help or seek clarification. Your support system is bigger than you may think!

Name: Craig Kelley
Title: Associate Provost for Academic Achievement
Department:  Academic Achievement
Office Location: Duffy 134
Tip: Be comfortable asking questions. The more information you have, the more likely you will be successful during your time at Stonehill as well as after you graduate. So, identify people on campus who can be mentors for you and who you feel comfortable going to for answers to your questions.

Name: Pamela Lombardi
Title: Assistant Professor
Department: Chemistry
Office Location: Shields Science Center
Tip: Read/Learn as much as possible about what is available to you as a college student in terms of activities, programs, aid, support.  I was very unaware of all sorts of college "things" and was really overwhelmed by all of the information that I was picking up as I went along.

Name: Susan Mooney
Title: Professor
Department: Environmental Sciences & Studies
Office Location: Sci 104
Tip: I have no magic to offer - except to find others to talk to who can relate to what you are going through. Personally, I struggled most with the assumptions, entitlement & expectations of the students around me. I claimed my seat in the classroom more readily, but I still don't feel comfortable in many middle & upper-middle class settings (like dinner parties).

Name: Devon Sprague
Title: Director
Department: Center for Writing and Academic Achievement
Office Location: MacPhaidin Library 315
Tip: To utilize the resources available to you on campus, and not to be intimidated to try new things. I'm from rural Maine, and attending college was a big deal for me and for my family. I visited the Math Center all the time for help with math, and joined the newspaper staff and yearbook staff. I also completed an internship I sought out on my own with a local publisher. There are a wide range of opportunities available to you try them out!

Name: Craig Tichelkamp
Title: Adjunct Professor of Religious Studies
Department: Religious Studies
Office Location: Old Student Union 207
Tip: Advocate for yourself; seek guidance even if (especially if!) it doesn't feel natural to you.

Name: Sharon Doyle
Title: Planned Giving Officer
Department: Advancement
Office Location: Merkert-Tracy
Tip: Share your college experiences with your parents through conversation. They didn't have the same opportunity and are probably making sacrifices so you can attend college. Include them.

Name: Elizabeth Chase 
Title: Assistant Dean of General Education
Department: Office of General Education
Office Location: Duffy 131B
Tip: Don't feel like you're supposed to be able to figure it all out on your own. It's okay to ask questions and say that you are a first generation student who'd like help navigating the system. That's why we're here!

Name: Thomas Flynn 
Title: General Counsel and Clerk
Department: Office of General Counsel
Office Location: Donahue Hall 202
Tip: Ask for help early. Ask for help often. Asking for help does not make you weak. It makes you smart.

Name: Steve Pagios
Title: Director of Student Engagement
Department: Office of Student Engagement
Office Location: Commons 103
Tip: Ask questions--as many questions as you can to whomever will answer! My parents obviously did not have the answers, so I wish I did a better job of asking the questions myself to more folks. It would have made my transition smoother!

Name: Wendy Hanawalt 
Title: Lead Administrative Assistant
Department: Academic Affairs
Office Location: Duffy 228
Tip: Recognize that you will run into lots of fellow students who have had more educational opportunities than you, and that their parents may have known a LOT more about applying to, and succeeding at, college. It doesn't mean that they're "smarter" than you are; you have different experiences.

Name: Kevin McGinnis 
Title: Adjunct Instructor of Latin
Department: Languages, Literatures, and Cultures
Office Location: May Hall 211
Tip: Get involved in some group of like-minded individuals and immediately start building an understanding support network.

Name: Lucia Darling 
Title: Budget Manager
Department: Finance
Office Location: Merkert-Tracy 230
Tip: Don't be afraid to ask questions even if you think you should know the answer.

Name: Lily Krentzman
Title: Director of Human Resources
Department: Human Resources
Office Location: Merkert-Tracy 150
Tip: Find resources that can help you who have been through the process. Not having a parent who could help was difficult.

Name: Rachel Hirst
Title: Associate Professor
Department: Biology
Office Location: SSC 102
Tip: Get to know your professors! It can be hard for a first-generation student to know hot to advocate for themselves if you are not familiar with all of the rules. Faculty here want to see you succeed and can help remove barriers and open doors for you that you didn't even know existed!

Name: Teresa Villa-Ignacio
Title: Assistant Professor of French and Francophone Studies
Department: Languages, Literatures, and Cultures
Office Location: Duffy 278
Tip: Cultivate relationships with your professors. In class, raise your hand, ask questions, express your ideas. Visit office hours regularly. If you feel a genuine connection to a professor and his or her course material, make it known. We want to help you succeed, and want to connect you to research opportunities, internships, study abroad programs, and anything else you might want to do to get the most out of your college experience.

Name: Lee Damore
Title: Accountant
Department: Controller's Office
Office Location: Merkert-Tracy 164
Tip: Become familiar with all of the resources that are available to you on campus. Get to know the offices on campus and what assistance each office can offer to you. Chances are, at some point in your time at Stonehill, you or a peer will require help in navigating through a specific process. Don't be afraid to advocate for yourself!

Name: Kimberly Cordeiro
Title: Executive Assistant
Department: Mission
Office Location: Donahue 216
Tip: Don't hesitate to ask questions. There are resources that are available to you, take the opportunity to use them.