Counseling Services FAQs

When might counseling be helpful?

Counseling can often be beneficial to students in a variety of ways. It can be of assistance in overcoming personal or situational obstacles that interfere with academic, personal or social goals.

For students who wish to be seen off-campus or have needs for additional services beyond what is available on-campus, the clinicians can be consulted for referral lists and assistance in accessing care off-campus. 

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How can I make an appointment?

Students should call or stop by to make an appointment.  You cannot schedule an appointment for someone else.  Due to demand for counseling, our services are primarily appointment-based.  You can call 508-565-1331 or stop by the Counseling Services front desk  in the Chapel Building during office hours of 8:30-4:30 to set-up your initial appointment.

Most students are offered the next available routine appointment based on scheduling.  If you feel you need to be seen urgently and cannot wait until the next available routine slot, please indicate that to the Office Manager.  Although we do not have walk-in availability, we do have some urgent slots reserved daily for such situations. 

If you are looking to schedule an appointment for medication consultation, you should first schedule an intake with a clinician from the Counseling Services staff first.  Students wishing to work with our psychiatric nurse practitioner must have an ongoing counseling relationship with a clinician on staff to access her services.  If you are interested in psychiatric consultation without counseling, we do keep a list of local community psychiatric providers on file for students who are interested in additional options off-campus.

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What will happen when I first arrive at Counseling Services?

You will be asked to complete a form containing basic background information, as well as some questions related to your reasons for coming into counseling. You will also be given a form that explains both the services we offer and our policies regarding confidentiality. You and your clinician will discuss the information on this form during your initial meeting.

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What occurs during an initial session?

Your clinician will explain informed consent and confidentiality.  During this initial session, time will be spent exploring your reason for seeking counseling, gathering history and background information, and discussing your current functioning, safety, and needs.  You and your clinician will develop a plan for future support.  You may continue counseling with your intake clinician if scheduling allows, or you may assigned to another counselor for ongoing meetings (typically occurring biweekly) depending on availability and your preferences.  At times, the best counseling match for a student may be an off-campus provider or a specialist.  Your intake clinician within Counseling Services will assist you with referral to appropriate off-campus resources when needed.

For more information about appointment scheduling and the intake process, please see Individual Counseling.   

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