COVID-19 Move-Out Process

BEFORE you move-out:
Students must schedule an appointment to move out of their room. Click Here to Schedule an Appointment!
AFTER you move-out:
Complete the Express Checkout Form after moving out all of your belongings from your room!

Email Correspondence

Dear Resident Students and Families,

We thank you for your ongoing patience and hope this email finds you healthy and safe. Now that some of the restrictions in Massachusetts have been lifted, we can proceed with allowing students to move out of the residence halls. 

Move out will take place by appointment between Wednesday, May 20th and Tuesday, May 26th. To facilitate a safe process that maintains physical distancing guidelines, we ask that you review and adhere to the procedures and guidelines outlined below:

Scheduling your appointment 

Students may only return to their residence hall for move out with a scheduled appointment. Each residential area has developed a detailed move-out schedule to facilitate a streamlined process and ensure physical distancing. To schedule an appointment, please visit the Residence Life COVID-19 updates page or the Residence Life website. Appointments must be scheduled by 4:30pm on the day prior to arrival. If you are unable to make any of the available timeslots, please contact the Office of Residence Life at 508-565-1290 or

Steps prior to returning for move-out 

The Office of Residence Life will send a follow-up email message to each student who signs up for a move-out timeslot. In addition to your residence hall, room number and appointment time, the email will outline move out procedures that must be followed. YOU MUST PRINT THIS FOLLOW-UP EMAIL BEFORE RETURNING TO CAMPUS AND PLACE IT ON YOUR DASHBOARD FOR THE DURATION OF YOUR VISIT. Campus Police will be checking these passes at the main gate (Belmont St. entrance) to minimize the amount of traffic in our community during move-out.

Additional health and safety guidelines for move-out 

Students may bring UP TO TWO individuals to help move out. Masks and gloves must be worn on campus and in the residence hall at all times. Individuals who are ill, quarantined, or sharing a living space with someone who meets this criteria may not participate in the move out process. 

It is expected that individuals be as efficient as possible and adhere to their scheduled move out timeframe. As you spend time on campus, know that we are relying on all community members to practice responsible physical distancing and refrain from physical interaction of any kind.

Don't forget to bring your Hill Card and room keys 

Be sure to bring your Hill Card and your room keys to ensure you have access to your residence hall and bedroom. If you do not have your room keys and are locked out, please call your residence hall duty phone number or 508-965-6685 BEFORE you get to campus, so that someone can unlock your door before your arrival.

Moving materials and tools

Students are encouraged to bring hand trucks or other packing/moving materials, as moving carts will not be provided. Please bring your own boxes, tubs, or other items to pack your belongings. We also recommend you bring trash bags and cleaning items to remove all trash and wipe down the surfaces in your bedroom prior to your departure. 

Non-residence hall items

  • Library Books: The MacPháidín Library has granted students permission to keep their books for now—all due dates have been extended. More information regarding returning materials will be posted on the website as soon as possible.
  • Bookstore: All students received an email on April 14th about how to return books using a free return label. The bookstore located in Boland Hall will be open and staffed—with modified guidelines that protect health and safety—on the move-out dates.
  • Athletics Items: Student athletes should look for an email from their head coach detailing expectations about returning any issued athletic equipment and retrieve personal items from the Sports Complex and Merkert Gymnasium.

Students who live at a distance (more than 6 hours via car)

If you are unable to return to campus to move out during the scheduled timeframe, please fill out this form and a member of the Residence Life staff will be in touch to coordinate next steps. 

If you have any questions that have not been addressed by this email, we can be contacted at 508-565-1290 or Otherwise, safe travels to campus, and we will see you soon.

Dear Resident Students and Parents,

First and foremost, we hope that you are all staying healthy and finishing out the semester strong. We have received a number of questions from you regarding how and when students can retrieve their belongings from their residence halls and wanted to follow up. 

At this point in time—due to the order that non-essential businesses in Massachusetts stay closed to the public and the Shelter In Place Order for non-essential workers in the state—the College is still unable to allow students to return to campus. Today, the Governor of Massachusetts updated these restrictions and announced they will extend to at least May 18th. We absolutely understand that this can be a challenge and are making sure that when the orders are lifted, we’re ready to let you gather your belongings safely and easily.

As we get closer to the date these restrictions are lifted, students will receive an email from our office with links allowing them to schedule an appointment to move out. Each residential area will have a set number of appointments available at a given time and each student’s card access to their residence hall will only work for the their approved time slot. This protocol is in place to promote social distancing and to ensure safety of our community. Our office will also reach out to our colleagues on campus to gather information about retrieving belongings that may be in other locations on campus as well as where items such as books can be dropped off. 

Please know that our office will partner with students who live at a great distance from the College or who are restricted from travel to be sure they are able to stay safe and gain access to their belongings when it makes the most sense. 

We appreciate your patience as we work through these unprecedented times! As always, please let us know if you have any questions.

Dear Resident Students,

First and foremost, we hope this email finds you and your family healthy and safe. We miss being able to be a part of your daily lives and living on campus with you. As you know, the rapidly evolving global coronavirus disease 2019 (COVID-19) pandemic has changed the way Stonehill and other higher education institutions are operating, and that disruption has been deeply felt by our students, faculty, and staff. We greatly appreciate your patience and understanding as we work to mitigate the impact of local, state, national, and global conditions on campus operations and access to residence halls.  

Update on the move out process 

The residence halls remain closed and secured at this time. Unfortunately, we do not have a specific date and time when students may return to campus to retrieve their belongings. 

The governor of Massachusetts has issued an emergency order requiring all non-essential businesses and organizations to close through noon April 7 and there is an assumption that this order will be extended. The order also prohibits gatherings of more than 10 people. Stonehill has moved into severely limited on-campus operations. Faculty and staff are working remotely, and office functions are being performed remotely. 

We understand that not having access to your personal belongings can be stressful and frustrating. However, Stonehill must limit access to the campus as a matter of public health and safety. We will implement our move-out process at a time and manner that is safe and appropriate, following guidance from local, state, and federal authorities. We will make every effort to give you reasonable notice regarding the date when you can return to campus to retrieve your belongings. 

We know that students may also have personal belongings in locker rooms, the Sports Complex, laboratories and other academic spaces. The College will work with you to access those items at the appropriate time. 

If you have already moved out 

We ask that ALL residential students who have fully moved out of their room, to fill out the express check out form on My Hill. This will help us plan appropriately for move-out procedures when the time comes.  


Information surrounding refunds for room and board can be found at the College’s COVID-19 dedicated student and parent FAQ page. 

Housing Selection 

Housing selection for the fall semester is still happening, although dates have been adjusted as to not conflict with course registration. Visit our housing selection website for specific dates and information. 

If you have questions, email your specific questions to or contact us at 508-565-1290 and we are happy to answer questions that way or schedule appointments with you via phone, zoom or skype.

How to stay informed 

We know this is a confusing and stressful time, and again, we ask for your patience as we manage the impact on campus. We will keep you informed as new information becomes available, and we encourage you to visit our central hub for COVID-19 information, located here. Please know that we miss being on campus with you all and look forward to welcoming you back in the future. 

Dear Resident Students,

The Governor of Massachusetts has issued an order that requires all non-essential businesses to close effective tomorrow, March 24th and to remain closed through April 7th. As a result, after today at 5:00pm, students will not be able to return to campus to retrieve belongings until it is announced that non-essential businesses can reopen.  

If you do return to campus today, please adhere to the guidelines sent out regarding the move out process and please complete the express check out form.  

Our office will communicate with you once it is deemed safe for you to retrieve your belongings. In the meantime, please be assured all belongings will remain in your rooms and the exterior doors to the residence halls secure. 

We know that this has been a stressful time for you and that the response to COVID-19 has been fluid and ever changing.  Thank you for your patience as we continue to work with community leaders to keep you and the campus safe. 

Duffy Academic Center – 145

The Office of Residence Life is dedicated to providing students a supportive and inclusive living environment that enhances their Stonehill experience. Students can select from a wide range of living options at Stonehill, ranging from traditional corridor style halls to suites and townhouses, to single-gender residence halls.