Have you ever been frustrated when trying to explain something to someone? If you don’t know what terminology to use, a screenshot may be the answer! Both Mac and Windows computers have tools built in to capture screenshots or a snip of any object on your computer screen.
These tools allow you save the screenshot as an image file that can be emailed to the IT Service Desk, letting us see exactly what is happening on your computer screen. Windows users can follow the instructions to Use Snipping Tool to capture screenshots, while Mac users can learn How to take a screenshot on your Mac.
If you have any questions or need assistance, please contact the IT Service Desk at 508-565-1435 or via e-mail at firstname.lastname@example.org.