Recognizing an email as a phishing attempt and not providing your username and password is the best way to keep your account secure. Another good way is to have a secure password. Many user accounts have access to the Personal Identifiable Information (PII) of others, so we must all do our part to keep everyone’s information secure.

These best practices will help protect your information resources here at Stonehill.   

  • Password length equals password strength, so try a phrase: Longer passwords are more difficult for computers to crack. So, rather than a single word or a short string of random letters, use a phrase for your password. This is a great way to make it easier for you to remember without compromising complexity or security. 
  • Use different passwords: For example, avoid making your Stonehill password the same as your personal email, social networking, or banking passwords. 
  • Don’t let your password expire: Everyone is strongly encouraged to enroll in the Password Change Service. Once enrolled, you’ll be notified automatically when your password is about to expire (which occurs every 180 days). After changing your password, be sure to avoid account locks that can occur when devices have an old password saved. If your account is locked, the Password Change Service allows you unlock your account without having to contact the Service Desk.

If you have any questions or need assistance, please contact the IT Service Desk at 508-565-4357 or via e-mail at