Malware” refers to a variety of software types that are either hostile or intrusive.  Common examples include viruses (self-replicating), spyware (information collection), and adware (intrusive advertising); one type that has seen a particular rise in schools is ransomware.

Ransomware encrypts or locks a user’s files and demands money from the user to get them back.  If you see any of this type of activity, do not pay or otherwise respond in any way to the demands. Instead, bring your device to the Service Desk immediately.

Malware can exist on all platforms including mobile devices, and continues to make headlines. For example, security firm Trend Micro found that over 400 instances of a new Trojan horse malware are available for download from the Google Play Store; and with the release of iOS 10, two malware instances infected thousands of iOS devices worldwide.

While an up-to-date antivirus software is set to always guard against malware, it’s important to stay vigilant and exercise best practices when it comes to cyber security.

If you have any questions or need assistance, please contact the IT Service Desk at 508-565-4357 or via e-mail at