QuickStart Guide for New Staff
Welcome!
Welcome to Stonehill College from the Department of Information Technology! We are the group that provides a robust technology infrastructure, a variety of networked resources and accessible support services to enhance your experience here at Stonehill.
As an incoming employee, this page will provide you with information on:
- Your Stonehill Account
- myHill, our online portal
- Network access
- The Hill Alert emergency notification service
- Your Stonehill email
- How to protect yourself online
- Using the Central File Share
- Connecting remotely via VPN
- The Stonehill IT Help Desk
Your Stonehill Account
Your Stonehill username and password are the keys to your digital life at Stonehill, and you will receive your credentials prior to starting your employment at Stonehill. You'll use your account to log into office computers, connect to the wireless network, access our college portal, and much more.
Enrolling in the Password Change Service
Stonehill College requires that employees change their passwords every 180 days. It is extremely important that you enroll in our password change service, which will allow you to change your password, or set a new password if you've forgotten yours or it has expired. If you have not registered for the password change service, and your password expires, you must stop by the IT Help Desk with a picture ID to recover your username or password. We cannot change passwords via email, or over the phone.
myHill
myHill is a personalized platform where you can easily view campus announcements, complete your timesheets, check leave balances, view benefit information...and much more. Just go to myhill.stonehill.edu and login using your Stonehill username and password.
Targeted announcements
Targeted announcements, the primary method of communication with the Stonehill community, are located within the myHill portal. Campus Announcements are sent to all portal users and appear within the Campus Announcements channel located on the myHill Home tab. Personal Announcements are sent to specific portal audiences and can be sent as email or to the Personal Announcements channel located on the myHill Home tab.
Network access
Our high speed fiber optic network connects each room in every building to the internet and to Internet2, the advanced research network that promotes collaboration and innovation amongst higher education institutions.
Wireless network access is available in all buildings on campus with 100% coverage in the Residence Halls, MacPhaidin Library, Roche Dining Commons and Academic buildings.
Our secure wireless is called hillspot and you must perform a onetime configuration on your laptop to begin using it.
Hill Alert Emergency Notification Service
Stonehill utilizes the Hill Alert emergency notification system to quickly and efficiently send community members a text message to their cell phone in case of an emergency on campus. Please note that to setup Hill Alerts to be sent to your cell phone, you must login to myHill and provide your cell phone number.
Keep your contact information up to date
If your contact information changes over your time here at Stonehill, be sure to update that information for Hill Alert.
Your Stonehill email
As a Stonehill employee, you will have a personalized Stonehill email account. Your email address is yourusername@stonehill.edu.
Email accounts for employees are provided on MS Exchange, an integrated email and calendaring system. Staff can use Outlook as the email client. Off-campus access to email via a web browser is also available through Outlook Web Access at webmail.stonehill.edu. Take a moment to learn more about the Outlook Web Application.
Protect yourself
Viruses, spyware, and other malicious software are constant dangers in the online world. Educate yourself about the dangers of phishing attempts and identity theft. Symantec is installed on all Stonehill computers, but it's important to be vigilant as well.
The dangers of phishing
It's a dangerous world out there. Phishing scams, viruses, spyware...bad people trying to get to your personal information. Be vigilant while online. Don't give untrusted sources your password, credit card, bank account, or social security number. If you receive a suspicious email, notify the Help Desk immediately.
The Central File Share
Our Central File Share (CFS) service enables secure file storage on the Stonehill network for employees, and is the most secure method to store College information. The Central File Share offers convenience, mobility and flexibility by making files centrally accessible from any computer, Mac or PC, either on campus or remotely connected to the network via VPN.
Storing data on the Central File Share ensures that it is backed up
All data on the Central File Share is automatically backed up nightly. If you accidentally delete a file or folder from a file share, the IT Department can restore that file from a previous backup.
Connecting remotely with Virtual Private Networking (VPN)
A VPN (Virtual Private Network) is a secure encrypted network connection. When you create a VPN connection from a remote location (you home, for instance), you are able to securely access the Stonehill network as if you are physically located on the Stonehill campus network.
What you can do with a VPN connection
Once you've created a VPN connection to the Stonehill network, you can do a variety of things such as map to a departmental file share, print to a network printer, or even take remote control of your desktop.
The Help Desk is here to help!
The Stonehill IT Help Desk is staffed by both full-time employees and student workers, and provides answers to general computing questions. Just stop by our office in the Duffy Academic building, basement floor, room 025, call (508) 565-4357 (HELP), or email us at helpdesk@stonehill.edu.
The Stonehill IT Department webpage
Make sure to check the Stonehill Information Technology web site (www.stonehill.edu/IT) throughout the year, as it contains valuable technology related information and updates. On the left-hand side you will notice a navigation menu. Clicking on the For Employees link on that menu will bring you to a page filled with employee related information.