Multiple Personal Greetings
The AUDIX Voicemail System lets you record multiple greetings for certain situations or allows you to record for busy/no answer, internal/external and out of hours calls.
1. The AUDIX system lets you have up to 3 greetings active at one time and up to 9 greetings recorded to use at other times. You might want to have a vacation greeting recorded and activate only when going away. Or you may have a greeting recorded to activate when you are away from the office for the day. These greeting can then be administered easily.
At the main menu go to level 3 to Administer Greetings
- Press 1 to Create or Change Personal Greeting
- Enter Greeting #
- Record Greeting
- Press #
- Do not activate at that time, simply hang up or press #
To activate a greeting:
At the main menu go to level 3 to Administer Greetings
- Press 3 to Activate a Greeting
- Follow prompts to activate
Repeat when another greeting needs to be activated.
Don't forget to change your greeting after returning from vacation etc.
2. Multiple greetings may be recorded to let the caller know if you are busy or not available. The system will recognize if you are busy or not available to answer and will play the appropriate greeting. Greeting may be recorded for internal and external callers. They system will recognize if the call is internal or external and play the appropriate greeting. An out of hours greeting may also be set. The out of hours time is set by the system and defaults to weekdays 8:30 AM to 4:30 PM. Unfortunately there is not a weekend setting.
Greetings may be set for busy, no answer calls or internal and external calls. Greetings may be set for out of ours calls.
When first logging into AUDIX go to level 3 Administer Greetings
- Press 4 to Administer Call Types
- Select busy/no answer, internal/external and/or out of hours
- Press # to finish
Will return to main menu
Press 3 to Administer Greetings
Press 1 to Create and Change Greeting
- Enter Greeting #1
- Record Greeting
- Follow prompts to activate greeting for appropriate setting
Press 1 to Create and Change Greeting
- Enter Greeting #2
- Record Greeting
- Follow prompts to activate greeting for appropriate settings
If out of hours setting is administered:
Press 1 to Create and Change Greeting
- Enter Greeting #3
- Record Greeting
- Follow prompts to activate for out of hours.