Damage Appeals
Students who feel that their damage bill is incorrect have the opportunity to appeal their bill at the end of the each semester. Damage appeal letters must be done in writing, signed by the student and received by the deadlines listed below. Telephone calls and email messages regarding damage are welcome, however, they will not be constitute a formal appeal.
When writing a damage appeal letter, please include your name, your student ID number, the name of your building, your room number and a detailed description of the charges you are appealing. Please remember to sign your letter. Please note: All letters must be submitted by the student whose account is in question. Letters from parents/guardians will not be accepted.
All damage appeals are based upon the written documentation of the condition of a room. If the documentation shows that a charge is inappropriate, your student account will be credited. If, however, the documentation shows that the damage was appropriate, the charges will stand. Once a determination has been made, outcome letters will be sent to students via U.S. mail or email. All decisions regarding appeals are considered final.
Deadlines for Submitting Appeals
Fall 2009
All damage appeal letters must be received by January 19, 2010.
Spring 2010
Damage appeals letters for bills sent on June 15, 2010 must be postmarked by July 15, 2010.
Damage appeal letters for bills sent on July 15, 2010, appeals must be postmarked by August 15, 2010.
Please send all appeal letters to:
Damage Appeals
Residence Life - Stonehill College
320 Washington Street
Easton, MA 02357