You may have noticed a new email folder labeled Clutter in your Outlook. Clutter is a new Office 365 feature that will train your Inbox to direct low-priority email to your Clutter folder for later review so you can focus on what’s most important. You can turn the feature off if you don't want your email sorted automatically.
To turn Clutter off follow these steps:
- Log into Office 365 at office365.stonehill.edu
- Choose Mail from the app launcher in the top left corner if you are not in web Mail
- On the top right corner of the page, go to Settings > Options > Mail > Automatic processing > Clutter
- Turn Clutter off by unchecking the box next to "Separate items identified as clutter"
- Click the Save button.
Note that the Clutter folder remains in Outlook after you turn off the Clutter feature. But no new messages will automatically go into the clutter folder. We encourage you to learn more about using Clutter to sort low priority messages .