Implementing these best practices will help ensure a smooth and successful printing experience.
- Avoid printing documents directly from your web browser, as this can often transmit a large amount of unnecessary data which may cause jobs to become stuck in the print queue.
- This happens more frequently when printing a PDF document from your Mac to a Xerox printer. To print a PDF from the web, we strongly recommend downloading the document first and opening it in Adobe Reader. You can usually do this by right-clicking the link to the document (Control-click on Macs) and choosing "Save Link As."
- If you do need to print a webpage itself, try to avoid simply pressing Ctrl+P (Command+P on Macs) or using the Print option from your browser's top menu bar. Instead, look for an option for a "printer-friendly" version somewhere on the page. This usually will be some kind of "Print" link in the document or webpage itself that will open a new tab previewing a simplified version of the content you wish to print.
- If printing a large document (many pages, lots of color and/or images), you may want to watch your print queue to ensure that the job "spools" (i.e. renders correctly) completely and is successfully sent to the printer. These documents can take a few minutes to finish spooling, so watching your queue while a large job is being sent can save yourself some headache should any errors occur.
If something you print does not finish spooling or won't print, please contact the IT Service Desk immediately so your issue can be resolved before it impacts others trying to print to the same printer.
If you have any questions or need assistance, please contact the IT Service Desk at 508-565-4357 or via e-mail at firstname.lastname@example.org