Allow Safe Senders and Block Junk

Use Outlook for Windows or Office 365 to manage your safe and blocked senders lists for your Stonehill email.  By using either platform, you are able to manage the same safe and blocked senders list which is stored in your mailbox in Office 365.  Blocked senders will be filtered to your junk email folder and eventually end up filtered by the Spam Filter into Quarantine.  Safe senders should be senders that you trust that should never be filtered to your junk email folder.

Select your platform:

In Outlook for Windows

To allow a safe sender from an email within Outlook:

  1. Open an email message in Outlook.
  2. Under the Message ribbon, select the Junk drop down and choose  Never Block Sender  to add the sender to your Safe Senders list. 

To allow safe senders by email address in Outlook:

  1. Under the Home tab, in the Delete group, select the Junk button, and choose “Junk Email Options” from the drop-down menu.
  2. Select the Safe Senders tab, and then click the Add button.
  3. Within the Add address or domain window that displays, enter the email address or the domain for the sender you wish to allow through the SPAM filter into your inbox.
    1. i.e. johnsmith@cnn.com for an email address, or enter @cnn.com to allow anything from that domain.
  4. Click the OK button.
  5. The address or domain you entered will be added to your Safe Senders list.
  6. Repeat steps 3-5 for every email address or domain you with to add.
  7. Click the Apply button and then the OK button.

To a block a sender from an email within Outlook:

  1. Open an email message in Outlook.
  2. Under the Message ribbon, select the Junk drop down and choose Block Sender  to add the sender to your Blocked Senders list. Future messages from that sender will first be filtered to junk and eventually be blocked by the SPAM filter.

To block senders by email address in Outlook:

  1. Open your Outlook desktop client.
  2. Under the Home tab, in the Delete group, select the Junk button, and choose “Junk Email Options” from the drop-down menu.
  3. Select the Blocked Senders tab, and then click the Add button.
  4. Within the Add address or domain window that displays, enter the email address or the domain for the sender you wish to block from reaching your inbox.
    1. i.e. johnsmith@cnn.com for an email address, or enter @cnn.com to block anything from that domain.
  5. Click the OK button.
  6. The address or domain you entered will be added to your Blocked Senders list.
  7. Repeat steps 3-5 for every email address or domain you with to block.
  8. Click the Apply button and then the OK button.

In Office365 for Webmail and Mac Users

 To allow safe senders from Webmail in Office365 :

  1. Login to http://office365.stonehill.edu using your Stonehill email address and password.
  2. Select Mail from the Web App Picker in the top, left-hand corner of the screen to access your email if it's not already displaying.
  3. Select the gear icon  in the top, right-hand corner of the screen and choose Mail from the drop-down menu, located under the My app settings heading.
  4. In the column on the left-hand side of the screen, expand the Mail heading, then expand the Accounts heading and choose Block or allow from the list.
  5. To add an entry to Safe senders and recipients, enter the email address or domain that you want to mark as safe in the Enter a sender or domain here text box, and then press Enter or select the plus icon.
    1. i.e. johnsmith@cnn.com for an email address, or enter cnn.com to allow anything from that domain.
  6. Click on the Save button at the top of the page to save your settings.

To remove a safe sender or domain:

  1. To remove an entry from Safe senders and recipients, select the entry to highlight it, and then select the trash icon .
  2. Select Save to save your changes.

To edit a safe sender or domain:

  1. To change an entry in Safe senders and recipients, select the entry to highlight it, and then select the edit icon edit.
  2. Make any changes you want.
  3. Select Save to save your changes.

To block senders from Webmail in Office365 :

  1. Login to http://office365.stonehill.edu using your Stonehill email address and password.
  2. Select Mail from the Web App Picker in the top, left-hand corner of the screen to access your email if it's not already displaying.
  3. Select the gear icon  in the top, right-hand corner of the screen and choose Mail from the drop-down menu, located under the My app settings heading.
  4. In the column on the left-hand side of the screen, expand the Mail heading, then expand the Accounts heading and choose Block or allow from the list.
  5. In the field that says Enter a sender or domain here, enter the email address or the domain for the sender you wish to block from reaching your inbox.
    1. i.e. johnsmith@cnn.com for an email address, or enter cnn.com to block anything from that domain.
  6. Click the + button to the right of the field to add the email or domain to the list.
  7. Click on the Save button at the top of the page to save your settings.

To remove a blocked sender or domain:

  1. To remove an entry from your Blocked senders list, select the entry to highlight it, and then select the trash icon .
  2. Select Save to save your changes.

To edit a blocked sender or domain:

  1. To change an entry in Blocked senders, select the entry to highlight it, and then select the edit icon edit.
  2. Make any changes you want.
  3. Select Save to save your changes.