OPEN ENROLLMENT FY2018 FAQS

The following frequently asked questions will help you to Navigate some of the common task that occur during open enrollment:

What is an open enrollment period?

An open enrollment period occurs once each fiscal year and allows benefits-eligible faculty and staff to change their existing benefit elections, including:

  • adding eligible dependents,
  • removing dependents,
  • electing new coverage,
  • changing plans and networks,
  • canceling coverage.

When is this year’s open enrollment period?

Open enrollment for the 2018 plan year officially begins on Monday, May 22, 2017 at 8:30 a.m. and will end on Friday June 9, 2017 at midnight.

Who is eligible for open enrollment?

If you are regularly scheduled to work at least 30 hours per week for 39 weeks, you are considered benefit eligible and can participate in open enrollment. If you are a benefit eligible employee and do not have access to open enrollment through the Employee Portal please contact the HR department at x1105.

My existing coverage works well for me. Can't I just ignore open enrollment?

Not a good idea - even if you’re happy with your existing plan, you’ll want to at least consider reviewing the information.

What are the steps I should follow during Open Enrollment?

1. Review this plan year highlights in the FY 2018 Open Enrollment Newsletter. Contact Human Resources at x1105 with any questions:

 FY 2018 Open Enrollment Newsletter (.pdf)

2. Review your dependents and their coverage:

Reviewing Beneficiaries and Dependents(.PDF)

3. Review Primary care information if you have an HMO health plan:

Updating Primary Care Information(.pdf)

Video - ADDING/CHANGING PRIMARY CARE INFORMATION

4. If you would like to make new health care selections, select a new plan:

Changing Your Coverage During Open Enrollment(.PDF)

Video - "Open Enrollment Selections"

How to I change my health benefit selection?

During the Open Enrollment period log into MyHill >> Employee Services >> Employee Portal >> Benefits >> Click the "Open Enrollment" button. 

For more detailed instructions please refer to the following:

CHANGING YOUR COVERAGE DURING OPEN ENROLLMENT(.PDF)

VIDEO - "OPEN ENROLLMENT SELECTIONS"

How do I verify my spouse and dependents are covered under my insurance?

Verifying insurance coverage can be done at anytime by clicking on logging into MyHill >> Employee Services >> Employee Portal >> Benefits >> Beneficiaries and Dependents >> Coverage and Allocations Summary

Reviewing Beneficiaries and Dependents (.PDF)

How do I add a dependent to my health/dental/vision insurance coverage?

This is done during Open Enrollment or in the case of Life change Event through the Employee Services Portal

VIDEO - "ADDING COVERAGE TO DEPENDENT"

Who is an eligible dependent for Health Benefits?

The benefit eligible employee's spouse, child, or disabled dependent is an "eligible dependent" for health benefits.

My child is no longer a full time student. How long can my child be covered under my Medical plan?


Under the Affordable Care Act (ACA) children are eligible to be covered as dependents up until age 26. Under the Stonehill Medical plans, eligible dependent children can be covered to the end of the month in which they turn age 26.

How long can my child be covered under my Dental plan?

Under the Stonehill Dental plan, dependents are covered to age 19. Full time students covered to age 25.

How can I verify that my open enrollment elections are correct, complete and finalized?

After completing the open enrollment steps online, please look for the message “You have completed Open Enrollment for Health Benefits Selection” to ensure you changes have been saved.

After Open Enrollment had completed, we will send a confirmation statement to all benefit eligible employees.

For more detailed instructions please refer to the following:

VERIFYING YOUR OPEN ENROLLMENT SELECTIONS (.pdf)

What do I do if I need to make a correction to my health insurance selections during open enrollment?

At anytime during open enrollment you can click on the "Reopen Open Enrollment" button, but please note, you must complete the entire process again to make new selections. Make sure you see the message “You have completed Open Enrollment for Health Benefits Selection”  to ensure you changes have been saved.

CHANGING YOUR COVERAGE DURING OPEN ENROLLMENT(.PDF)

VIDEO - "OPEN ENROLLMENT SELECTIONS"

What if I find discrepancies after Friday June 9, 2017 at midnight (the last day of the open enrollment period)?

Contact HR (x1105)  to report discrepancies due to user or system errors. Your request must include a copy of your Health and Welfare Benefits confirmation statement.

Your next opportunity to make changes will be during the next open enrollment period, unless a qualified life event occurs.

Can I make changes to my plan other than during this open enrollment period?

Outside of the open enrollment period, you can only add coverage for yourself and/or eligible dependents within 30 days of a qualifying life event, also called a “Family Status Change”.

Family Status Changes (Qualifying Life Events) include:

  • Marriage/Divorce/Legal Separation
  • Birth/Adoption/Death
  • Loss of dependent status
  • Active employees eligible for Medicare
  • Loss or Acceptance of coverage elsewhere
  • Reduction in work hours

When will the first payroll deductions be withheld for the new plan year?

Paychecks issued on Friday, July 14, 2017, will reflect changes made during online open enrollment.

Will I receive new ID cards?

Yes, due to plan changes, all those enrolled in Health insurance should receive them before July 1. However, if you report discrepancies, your cards may be delayed.

What is a beneficiary?

A beneficiary is the recipient of the proceeds of your life insurance policy and retirement accounts upon your death. Beneficiaries are categorized as primary and secondary (contingent).

A primary beneficiary is entitled to the policy or account proceeds upon your death, but such rights expire if he/she dies before you.

A secondary (contingent) beneficiary is entitled to the policy or account proceeds if the primary beneficiary has predeceased you.

Do I need to designate beneficiaries for my life insurance plans?

Yes. For the basic and supplemental plans, it's important to designate primary and secondary (contingent) beneficiaries. Without designated beneficiaries, your life insurance benefits will be paid in a particular order set by law.

Updating Life Insurance Allocations


How do I designate my life insurance beneficiaries?

Designating your life insurance beneficiaries can be done at anytime by clicking on logging into MyHill >> Employee Services >> Employee Portal >> Benefits >> Beneficiaries and Dependents 

For more detailed instructions please refer to the following:

Adding a New Beneficiary to Life Insurance

VIDEO - "ADDING A BENEFICIARY/DEPENDENT"