Information For Parents

What is Health Services?

Health Services is an appointment-based clinic designed to manage acute episodic health problems and the flare up of chronic problems of full-time Stonehill College students. We are staffed by two family nurse practitioners, a physician assistant, a part-time physician, a health educator and an office manager who are dedicated to one objective: helping students maintain their health so that they can continue their education. Student fees cover the cost of visits to the service. The hours of service are Monday – Friday 8:30-4:30.

What should my son/daughter do if injured or feeling ill?

Call Health Services at 508-565-1307 for assistance. The receptionist will give the student an appointment to be evaluated by a nurse practitioner, physician assistant or physician. If your student is seriously ill, we might refer him/her to the hospital or an off-campus specialist.

Do students usually have to wait long for an appointment?

Same day appointments are almost always available. Students should call early in the day if possible. We strive to provide the services students need at their convenience. The average wait time can be 10 -15 minutes during high volume times.

What does confidential care mean?

If students are over age 18, it means that we cannot tell you about their health care unless we have written permission from them. If your son/daughter tells you about an illness, please encourage your student to sign a release if you want more information. We will clarify any existing information you have.  We cannot provide you with additional information without your son/daughter's written permission.

Does Health Services administer medication?

Students who arrive at Stonehill College with prescription medications keep those medications with them in their residence hall rooms. Nurse practitioners and Physician Assistants in Massachusetts practice in the expanded role and have prescriptive privileges. If a student is seen in Health Services and needs a medication, it will be prescribed here. Starter doses of some prescribed medications and some over the counter medications are available at Health Services. The closest pharmacy is the CVS located at 555 Washington Street, Easton, MA, 02357 (less than a 1 mile drive from campus). Their telephone number is 508-238-3476.

Should I send first-aid supplies?

Believe it or not, many students do not know how to measure their own temperatures. One of the first questions a student will be asked when they come to Health Services with an infection is what their temperature is. The usual response is either “I do not have a thermometer” or "I don’t know how to take my temperature".

Each student should come with some knowledge of how you treated their minor medical problems before you took them to a physician. Hydration is so very important. If you can set the stage, we will stress it continually. There are a few basic health care supplies and equipment you might wish to send.

Basic Health Care Supplies Students Should Bring to Campus:

  • First aid kit containing band-aids, antibiotic ointment, acetaminophen, ibuprofen and cold medication.
  • Digital thermometer .
  • Chemical cold pack to keep in freezer to reduce swelling.
  • Chemical warm pack to heat in microwave for muscle ache.
  • Any other home remedy that does not violate Residence Life Policies.

What happens after hours?

Please refer to the After Hours Care page for complete details.

Do students need health insurance?

Massachusetts law requires health insurance for every college student taking 9 or more credits. Students must participate in either a qualifying student health insurance program or a private health insurance plan with comparable coverage.

We strongly recommend that you purchase the student insurance if you are enrolled in an out of area HMO (even MA) or if you have a large deductible on your private insurance. Having school insurance gives us more options for local referral and gives you peace of mind. Also, the plan will cover your son/daughter when they are on vacation.

Students do not have to be enrolled in the student insurance to use the Health Services. We do not charge for routine office visits. However, any laboratory tests or x-rays ordered are billed to the student's health insurance and you need to be sure your insurance will pay.

Please refer to the Health Insurance page for complete details.

What should my son/daughter do if he/she has a question about health, lifestyle, diet or is just stressed out?

Health Services provides acute episodic health care, including health education. Our professional staff can answer questions, examine or test on site, counsel on diet and weight management, or refer to an outside specialist if needed.

If you think that there is something serious going on or you have important information to share, please call us. We would encourage you to have your son/daughter call us directly to arrange an appointment. We always tell a student when a parent has called because we think it is important to do so.

Sometimes we make a referral to the Counseling and Testing Center on campus when a student is psychologically stressed, or students can call the Counseling Center directly at x1331.

Other Common Questions:

  • Can my son/daughter get allergy injections at the Health Services? 
    No, Health Services does not give allergy injections. If your student needs assistance finding an Allergist in the area, Health Services can give you contact numbers.
  • If my son/daughter needs" blood work", can the Health Services do this?
    Yes. We would make an assessment and then order the appropriate lab tests. For student convenience we also will draw blood for tests ordered by outside providers. It would then be the outside provider managing the health concern. We send all blood tests to Quest Laboratory in Brockton, who will then bill your insurance.