Helpdesk
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- The Helpdesk provides phone, e-mail, in-person and online support for faculty, staff and students who have issues related to computing at Stonehill.
- The Helpdesk is staffed with student support specialists who make
use of a call tracking system to track incidents through resolution.
Things to know
MS Office 2007 Compatibility Mode
My email does not work on my computer, but it works everywhere else
I cannot send or reply to Email/I am getting "Over Quota" messages
Email Access and Forwarding/Training Videos
I cannot get on the Internet Configure your XP/Vista machine
How to add a Network printer How to add a Network printer (video)
How to map a Network drive Virus/Spyware Information
How to create a Quickplace Computer Recommendations
My Computer runs slow/has pop-ups/home page keeps changing
My e- portfolio looks different on my home/room machine than in a lab
If you have lost, or forgotten your STONEHILL password,
please come to the Help Desk .in Stanger Hall between 8:30
and 4:30 Mon. - Fri. You must bring your student
ID.
You may obtain your Hillnet password by pressing "I
forgot my password" on the Hillnet login screen. Your Hillnet
password will be emailed to you.
Technology News